DirectX is a system software application that enables the user to interact with hardware devices. It is used by Microsoft Windows for various tasks, such as playing video games and graphics applications. DirectX is also used by other software programs, such as Adobe Photoshop and Illustrator, to create images and graphics. If you are experiencing problems with your DirectX installation on XP, there are a few things you can do to help troubleshoot the issue. First, make sure that your computer has at least version 6 of the DirectX SDK installed. If not, you can install it from the Microsoft website. Second, make sure that your computer has at least one working graphics card. If not, you can purchase one from an online store or from a hardware store. Third, make sure that your computer is up-to-date on all security patches for DirectX. Finally, be sure to check for any updates for the DirectX driver package available from Microsoft or other sources. If you have any questions about how to troubleshoot DirectX issues on XP, please feel free to contact our support team at 1-800-Microsoft-support (1-800-Microsoft-support).


To start the diagnostic, click on Start \ Run and type in “dxdiag” and click OK.

If this is the first time your running this diagnostic windows will ask you for permission to check for WHQL Digital Signatures.  Click Yes to this. 

You will then get the DirectX Diagnostic Tool. The default tab will be System, where it lists the general information about your system and most importantly what version of DirectX you currently have installed. 

The DirectX Files tab will show you if any critical files are missing. Check the Notes section for a recommendation on fixing the problem.

The Display tab is probably the most important. You can run some tests here to verify that DirectX is running correctly.

After running each test you will receive a confirmation box such as this one.  Just answer the questions as you are running the tests and this tool will direct you to getting optimal results from your hardware.

There are even cool sound diagnostics you can run using a simple wizard.